Privacy Policy
Effective September 17, 2026
This policy explains what Squall Studio, operated by Skyrocket, Inc., collects when you use the site, why we collect it, who processes it on our behalf, and what you can ask us to do about it.
Who we are
Squall Studio is operated by Skyrocket, Inc. ("we", "us"). This policy covers squallstudio.com and the services offered on it, including the AI story and video production tools and the video clipping service.
You can reach us at support@squallstudio.com with any question about this policy or about data we hold about you.
Information we collect
Account information. When you create an account we store your email address and a hashed password. If you sign in with Google, we receive your email address and basic profile details from Google; we never receive your Google password.
Service enquiries. When you submit the video clipping form we store the name and email you provide, plus the optional link and notes. We use these only to respond to your enquiry.
Content you provide. Story ideas, scripts, characters, locations, uploaded images and audio, and the video and audio generated from them are stored so the product can work and so you can return to your projects.
Payment information. Payments are processed by Stripe. Card numbers are handled by Stripe and never reach our servers; we store only a customer reference, your credit balance and your subscription status.
Usage data. We record page views and product events (for example, that a form was submitted) to understand how the site is used. These events carry the page path and do not include what you typed into a form.
How we use your information
To provide the product: generating scripts, images, audio and video from what you give us, and keeping your projects available to you.
To respond to enquiries, including video clipping requests and support messages.
To take payment, apply credits and manage subscriptions.
To keep the service secure and working, including diagnosing errors.
To understand aggregate usage so we can improve the product.
We do not sell your personal information, and we do not use your private projects to train our own models.
Service providers
We use a small number of processors to run the service. Your data is shared with them only to the extent needed to do their job:
Google Cloud Platform — hosting, database, file storage, and the Vertex AI models used to generate text and images.
AtlasCloud and MiniMax — video generation from your shot descriptions and reference images.
ElevenLabs — music and sound effect generation.
Stripe — payment processing.
PostHog — product analytics.
Google — optional sign-in, when you choose to use it.
These providers process data in the United States. We may also disclose information where the law requires it.
AI processing
Generating a script, image, voice or video sends the relevant parts of your project to the model providers listed above. Only what is needed for that generation is sent. We do not publish your projects, and projects are private to your account unless you are viewing the public demo project, which contains no customer data.
Retention
We keep your account and project data for as long as your account exists. Video clipping enquiries are kept while we are in contact with you and for a reasonable period afterwards. Ask us to delete your account or an enquiry and we will do it.
Your rights
You can ask us to give you a copy of the personal data we hold about you, correct it, or delete it. Depending on where you live you may have further rights, including under the GDPR or the CCPA. We do not sell personal information, so there is nothing to opt out of on that front. Write to support@squallstudio.com and we will respond.
Cookies
We set a session cookie so that you stay signed in. Our analytics provider sets cookies to measure usage. We do not run advertising cookies or third-party ad trackers.
Children
The service is not directed at children under 13, and we do not knowingly collect their personal information.
Changes to this policy
If we change this policy we will update the effective date at the top of this page. Material changes will be announced in the product.
